Privacy Policy
Last updated: June 2026
Who We Are
South Coast Drains is a drainage services company based in Dorset, providing drain unblocking, CCTV surveys, drain repairs, and drain lining across the South Coast, Home Counties and London. Our website is southcoastdrains.co.uk.
What Data We Collect
When you contact us via our website, phone, or email, we may collect the following information:
- Your name
- Email address
- Phone number
- Property address or postcode
- Details of your drainage issue
How We Use Your Data
We use your personal information to:
- Respond to enquiries and provide quotations
- Arrange and carry out drainage services
- Communicate with you about scheduled work
- Improve our services
We will never sell, rent, or share your personal data with third parties for marketing purposes.
Data Storage and Security
Your data is stored securely and access is restricted to authorised personnel only. We retain your information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.
Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies unless explicitly stated.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: admin@southcoastdrains.co.uk
Phone: 0800 069 9101